Impartiality
Our primary aim is to provide confidence in the parties rely on certification. The confidence in our customers’ will always be biggest capital of our company.
We Declare to Provide the Confidence:
- To remain true ethics values;
- To be objective all parties;
- To comply confidentiality rules deeply;
- To fulfill social responsibilities without compromising independence;
- To care professional at our actions;
- To represent giving interested parties a fair deal;
- To serve activities we are adequate and competent;
- To avoid professionally unethical behaviors;
- To behave sensitive to solve the interested parties’ complaints;
- Do not conduct internal audits of management system of our customers;
- Do not certify the companies serve certification;
- Will be clear while following certification operations;
- To take certification decision by own, and also never transfer taking decision to anyone or any company;
- Do not carry out sales activities with companies do management system consultancy; and
- To make our customers try suitable access about audit and certification status;
- Upholding ethical values with integrity and professionalism.
- Ensuring objectivity in all interactions and processes with impartiality.
- Safeguarding confidentiality in all operations.
- Fulfilling our social responsibilities without compromising our independence.
- Maintaining professionalism in every action we take.
- Ensuring fairness in our dealings with interested parties.
- Providing services in which we are fully competent and qualified.
- Avoiding any unprofessional or unethical behaviors.
- Resolving complaints from interested parties with care and sensitivity.
- Maintaining transparency in all verification and validation processes.
- Taking validation and verification decisions independently, without external influence.
- Avoiding Validation and verification consultancy and verification or validation for same customer or business referrals.
- Ensuring suitable access for our clients regarding validation and verification
- Never letting personal or financial interests interfere with validation or verification decisions.
- Refraining from using financial or positional ad-vantages to compromise impartiality.
- Not relying on committees or external influences for safeguarding impartiality.
- Ensuring verification or Validation is not based solely on financial outcomes.
- Ensuring impartiality through unbiased verification and validation processes and competent evidence collection.
- Not carrying out validation or verification where relationships create conflicts of interest.
- Avoiding any intimidation or coercion policies with personnel or suppliers.
We Declare we:
- Will not think own interests when taking decision;
- Will not take advantage the current interest of our position;
- Will not do management system consultancy and referring;
- Will not lean on Committees for Safeguarding Impartiality and Certification;
- Will not be base financial situation upon only certification actions;
- Will not be too familiar with or trusting of another person instead of seeking audit evidence at audits;
- Will not make certification if the relations constitute a threat to impartiality; and
- Will not apply policy of intimidation for own personnel and suppliers.
- Will not think own interests when taking decision;
- Will not take advantage the current interest of our position;
- When providing validation and verification to a client, WECERT considers potential threats to impartiality (e.g., self-assessment and familiarity) and manages this risk accordingly.
- Will lean on Committees for Safeguarding Im-partiality and Decision Making for issuing Statement or not;
- Will not be base financial situation upon only validation and verification actions;
- Will not be too familiar with or trusting of an-other person instead of seeking objective evidence at validation and verification;
- Will not issue statement if the relations constitute a threat to impartiality; and
- Will not apply policy of intimidation for own personnel and suppliers.
- WECERT activities shall not be marketed or presented as being associated with any organization providing advice.
- If WECERT becomes aware of any inappropriate links or announcements made by a consultancy organization stating or implying that vali-dation or verification would be simpler, easier, faster, or less expensive if WECERT were used (for example, through a complaint), it shall take appropriate action.
- WECERT never states or implies that validation or verification will be simpler, easier, fast-er or less expensive if a specific consulting organization is used.
- WECERT shall take action to respond to any threats to its impartiality arising from the actions of other persons, bodies or organizations.
- WECERT never offer or provide both consultancy and validation verification for the same claim from the same client.
Impartial Conformity assessment Body
WECERT‘s Management commits himself to comply with the requirements of ISO/IEC 17021-1, ISO/IEC 17029 and ISO 14065 for the operation of an impartial and independent certification/verification body. We have established the necessary structures for this within the company and its committees.
WECERT acknowledges that a Conformity assessment Body (CAB) and its staff should make sure that impartiality is implemented and perceived as an essential requirement; this also serves the purpose of ensuring that its certification/verification is accepted with the necessary level of trust at both domestic and international level.
In order to achieve, maintain and enhance the said level of trust, the decisions taken by the WECERT will be based on objective evidence regarding conformity (or non-conformity/material misstatement) obtained during the audit/verification, and the relevant decisions should not be affected by any other stakeholder or parties involved.
In other words, the perception of impartiality is the basic element for the recognition of objectivity in the work done by WECERT which, to this end, is committed to managing conflicts of interest, as well as to guaranteeing objective inspection or certification/verification activities and to behaving impartially, according to the following principles:
Management of conflicts of interest on the part of the Conformity assessment Body, its staff, co-workers and committee members by:
Making sure that the work done by the Conformity assessment Body is objective through:
Guaranteeing Impartial behavior by:
- Drafting and keeping constantly updated the document concerning risk analysis, threats to impartiality and any countermeasures adopted;
- Preparing the appropriate paperwork as regards statements and commitments to confidentiality, independence and safeguarding impartiality;
- Not rendering consultancy services and/or internal audit services; and
- Assigning to the Impartiality Safeguard Committee (Governing Board) appropriate powers and tasks to supervise the Conformity assessment Body operation, including monitoring financial aspects, with specific reference to impartiality elements;
- The use of skilled and qualified auditors, verifiers and technical experts to carry out the work required by schemes, with a view to guaranteeing the necessary technical skills;
- The employment of skilled and qualified internal staff, with a view to guaranteeing the necessary technical skills for the management of certification/verification schemes and granting certificates and statements;
- Expecting our employees and external personnel to act ethically and impartially in the long-term interest of our company and society; and
- Requiring personnel – internal and external – to reveal any situation known to them that may expose them or our company to conflict of interest. we use this information to identify threats to impartiality raised by the activities of such personnel. We do not use personnel – internal and external – or buy products / services from direct clients, until we can demonstrate that the risks or threats to impartiality are reduced to an acceptable level.
- Adopting a list of fees for certification/verification services, including any criteria to formulate the economical offers, whose impartial application is subject to monitoring by the Impartiality Safeguard Committee;
- Ensuring appropriate and timely information as regards the certification/verification process and status of all Operators, with a view to increasing confidence as regards the integrity and credibility of the certification/verification itself;
- Implementing confidentiality principles, in accordance with the applicable regulations; and
- Promptly responding to complaints, claims and appeals (including supervision by the Impartiality Safeguard Committee).
Moreover, WECERT is committed to avoiding that any other entities should advertise their own services as making it easier to obtain certification/statement or being in any way related to the certification/statement work done by WECERT; in any case it is also committed to acting promptly with a view to removing any situation of this kind.
