Listening to and incorporating your feedback is essential to creating the best possible customer experience.
CLIENT SATISFACTION SURVEY
Compliant & Appeal
WECERT does its best for collecting feedback on what its clients think about its services via a customer satisfaction survey. Clients are automatically invited to complete the survey by e-mail, but you can also access the survey via our website.
Addressing all complaints thoroughly and promptly is a priority in WECERT. You can submit complaints directly to WECERT Certification via an easy-to-use online form or by e-mail. We have a special process for handling complaints & appeals.
if you want to assure the validity of a certificate, you can easily check its validity through our Cert Validator System
As a company or individual, you can have your certifications deposited in our certificate database. In doing so, you receive a personal WECERT validity page that presents your certifications and provides independent proof to the public.
Your certification journey begins the moment you first make contact with us. You will be supported every step of the way.
Certification is typically a six-step process, conducted according to criteria determined by the ISO/IEC 17021 standard, and validated along the way with relevant deliverables. WECERT aims to be a supportive partner on your path to certification.
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