Your brand is a valuable asset. We help you to protect your brand image by achieving conformity throughout owned, managed and franchised networks.
A lot of money is spent building beautiful stores, restaurants and branches. Brands who have franchise partners and retail networks invest in fixtures, furniture & signage; demo products and branded displays.
A brand is often the reason consumers will choose one product over another. Ensuring that customers receive the same standard of service and see the same visual elements of the brand in every outlet they visit is central to protecting brand image. This applies especially to businesses with extensive retail networks or franchises such as banks, car dealerships, hotels and retail stores.
All this expense cannot only go to waste, but can be counterproductive if your locations and infrastructure are not well maintained.
Our mystery shopper visits and audits ensure your standards are respected throughout the network. Our specialists can develop a customized audit checklist or work with your existing one.