We collect personal information about you directly when you visit our website, www.wecert.net, or when you otherwise communicate with us, for example by phone, email, or post.

We may also collect information we observe about you, such as through cookies when you visit our website. For more details about our use of cookies, please see our Cookie Policy.

We may also receive information from other WECERT, joint venture partners, third parties, or service providers contracted to carry out work on our behalf. We may be required by law to collect certain information, or use it for our legitimate business interests where these do not override your rights or interests, and where appropriate, with your consent.

The following sections explain the personal information we may collect and the different ways we may use it:

Client Training Services: We collect personal information about you, such as name, email address, contact details (private or work-related), choice of course, attendance, completion level attained, and any other information that you provide through our designated course portal.

Marketing and Client Relationship Purposes: We use our legitimate business interests in processing your personal details to maintain and enhance existing and ongoing client relationships we have with you and your organization. This may include approaching you for real-time feedback on our services, research, and surveys on our current offering.

Unless you have provided your indication to accept and receive marketing materials from us, we will not send out electronic-based marketing to you.

WECERT needs to know basic personal information about you to respond to requests you make to us and to provide you with information related to our services.

Data collected via your interaction with us through various channels can be used for lead generation, relationship management, and handling general inquiries of services/products.

WECERT will hold your personal information securely using appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

We use service providers to operate our websites, such as website hosting and inquiry functionality. Some of these service providers will process your personal information as part of the services they provide to WECERT.

Your personal information will be kept by WECERT for no longer than reasonably necessary for the purposes set out in this Privacy Notice, unless required to be kept longer by law.

You have a number of legal rights surrounding your personal information, including the right to access and copy your personal information, the right to obtain correction of any inaccurate or incomplete personal information, the right to have your personal information deleted, and the right to withdraw your consent to our processing at any time.

If you have any questions regarding this Privacy Notice or our use of your personal information, please contact our Data Protection department at legal@wecert.net.

If you have a complaint regarding how your personal information has been handled by WECERT, please contact our Data Protection Officer using the details provided above.

We may change the content of this Privacy Notice from time to time without notice to you. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version. This Privacy Notice was last updated 20 August 2023.