• Introduction to ISO 14001

    This one day training course outlines ISO 14001 principals and requirements, the importance and relevance of the environmental legislation, and the value an effective EMS can bring to your business.

  • Introduction to ISO 9001

    This training course introduces quality management systems and ISO 9001 principals and requirements, explaining how an effective QMS can help meet organizational objectives and improve business performance.

  • Quality System Manager

    We have developed this training course to enable organizations to implement effective management system documentation using simple practical tools and techniques.

  • QMS Lead Auditor

    Continue your development by attending this Exemplar Global accredited course. Over five days you will learn to plan, prepare, conduct, report and follow up on audit findings.

  • QMS Internal Auditor

    Attending this two day internal auditor course enables you to demonstrate you have the necessary skills to conduct internal audits against ISO 9001:2015 requirements

  • Tourism and related services — Hotels

    One of the first challenges that tourists encounter while planning a trip is deciding where to stay, and hotels are the most common option. ISO 22483:2020 provides a common and attainable reference for all hotels in terms of quality service provision, and was developed with the various types of hotels around the world in mind, as well as existing categorization systems, business models, sizes, and services offered, as well as current guest demands and global trends.

    ISO 22483 was created as a tool for providing a positive visitor experience, increasing direct and indirect guest loyalty, and assuring the necessary framework for providing the minimal level of service required by a seasoned international traveler.

  • Health, safety & Environment

    HSE management system certification ensures safe workplaces and the efficient use of resources. A certified system supports your efforts to maintain a strong, consistent workforce and an effective, sustainable energy policy making your company more competitive and increasingly profitable.

  • Consumer Warranties/Guarantees

    The economic importance of product warranties/guarantees is to provide protection against unsatisfactory performance of products. They state that products meet a level of quality and performance that would be reasonable to expect, given their price and description. Traditionally, warranties and guarantees provide less than full insurance by manufacturers and/or suppliers against faulty products and this serves as risk-sharing between consumers, manufacturers and/or suppliers.

  • Information technology — Service management

    Companies in today’s global economy, no matter their size or industry, depend more and more on technology to promote and deliver their products to the market. This is complicated further by the fast-paced changes in technology. Whether you are an IT outsourcing firm, or a company depending on IT for its back-end and front-end processes, continuously improving the quality of your IT Service Management System with ISO 20000 certification from a trustworthy, independent certification body is essential. And with more and more companies requiring ISO/IEC 20000-1 certification as a prerequisite to signing deals, it is fast becoming obligatory.

  • Security techniques

    ISO/IEC 27701 is a data privacy extension to ISO/IEC 27001. This newly published information security standard provides guidance for organizations looking to put in place systems to support compliance with GDPR and other data privacy requirements. ISO/IEC 27701, also abbreviated as PIMS (Privacy Information Management System) outlines a framework for Personally Identifiable Information (PII) Controllers and PII Processors to manage data privacy. Privacy information management systems are sometimes referred to as personal information management systems.