• One of the first challenges that tourists encounter while planning a trip is deciding where to stay, and hotels are the most common option. ISO 22483:2020 provides a common and attainable reference for all hotels in terms of quality service provision, and was developed with the various types of hotels around the world in mind, as well as existing categorization systems, business models, sizes, and services offered, as well as current guest demands and global trends.

    ISO 22483 was created as a tool for providing a positive visitor experience, increasing direct and indirect guest loyalty, and assuring the necessary framework for providing the minimal level of service required by a seasoned international traveler.

  • One of the first challenges that tourists encounter while planning a trip is deciding where to stay, and hotels are the most common option. ISO 22483:2020 provides a common and attainable reference for all hotels in terms of quality service provision, and was developed with the various types of hotels around the world in mind, as well as existing categorization systems, business models, sizes, and services offered, as well as current guest demands and global trends.

    ISO 22483 was created as a tool for providing a positive visitor experience, increasing direct and indirect guest loyalty, and assuring the necessary framework for providing the minimal level of service required by a seasoned international traveler.

  • The economic importance of product warranties/guarantees is to provide protection against unsatisfactory performance of products. They state that products meet a level of quality and performance that would be reasonable to expect, given their price and description. Traditionally, warranties and guarantees provide less than full insurance by manufacturers and/or suppliers against faulty products and this serves as risk-sharing between consumers, manufacturers and/or suppliers.

  • Companies in today’s global economy, no matter their size or industry, depend more and more on technology to promote and deliver their products to the market. This is complicated further by the fast-paced changes in technology. Whether you are an IT outsourcing firm, or a company depending on IT for its back-end and front-end processes, continuously improving the quality of your IT Service Management System with ISO 20000 certification from a trustworthy, independent certification body is essential. And with more and more companies requiring ISO/IEC 20000-1 certification as a prerequisite to signing deals, it is fast becoming obligatory.

  • ISO/IEC 27701 is a data privacy extension to ISO/IEC 27001. This newly published information security standard provides guidance for organizations looking to put in place systems to support compliance with GDPR and other data privacy requirements. ISO/IEC 27701, also abbreviated as PIMS (Privacy Information Management System) outlines a framework for Personally Identifiable Information (PII) Controllers and PII Processors to manage data privacy. Privacy information management systems are sometimes referred to as personal information management systems.

  • Working in the automotive sector requires a commitment to quality. The caliber of the parts used to make automobiles, as well as of the vehicles themselves, are crucial to ensuring customer safety and an enjoyable customer experience. Employing a quality management system can help ensure consistent performance of automotive products. A technical specification called IATF 16949 can assist in creating such a system.

  • For maximum protection, businesses must address cybersecurity in a holistic way with the involvement and commitment of multiple stakeholders. We offer businesses a complete picture of the maturity of their organization in terms of information security and cyber resilience.

  • Minimise the risk of a cyber incident by employing systematic testing services, including ethical hacking, to identify and help prioritize and mitigate cyber security gaps in your people, processes and technologies.